VYLO
NEXT-GENERATION TECHNOLOGY
PRODUCTS
CAPTAIN DMA 75T PRO 6TH EDITION
High-performance FPGA card with Xilinx Artix-7 75T chip and USB 3.2 Gen 2 interface. Features up to 5Gbps throughput, dual USB-C functionality for data and JTAG, and advanced parallel processing capabilities.
DICHEN 6TH GEN HDMI FUSER
Latest generation HDMI fusion device with automatic dual-PC blending. Features 21-level matting adjustment, supports 1080p to 4K resolutions, and includes firmware upgrade capability. Comes with 3x HDMI 2.1 cables.
MAKCU V3 AIMING DEVICE
Dual ESP32-S3 open-source KM Box alternative with full passthrough support. Features device emulation, supports 1000Hz polling mice, and includes frequently updated firmware. Plug-and-play setup with 2x USB 2.0 cables included.
COMPLETE DMA BUNDLE
Complete package: Captain 75T Pro card, Dichen 6th Gen fuser, and Makcu v3 aiming device. Includes all cables, power adapters, and accessories. Perfect for immediate deployment with everything needed for a professional DMA setup.
CHECKOUT
ORDER SUMMARY
DELIVERY INFORMATION
DELIVERY TIMEFRAME
All orders are processed and delivered within 2 business days from the date of order placement.
SHIPPING CUTOFF TIME
Orders placed before 12:00pm GMT will be shipped the same day for 2-day delivery.
Orders placed after 12:00pm GMT will be shipped the next business day.
DELIVERY TRACKING
Once your order has been shipped, you will receive a tracking number via email to monitor your delivery status in real-time.
DELIVERY AREAS
We currently deliver throughout the United Kingdom. International shipping options will be available soon.
Express shipping options available at checkout for next-day delivery.
RETURNS POLICY
RETURN WINDOW
We accept returns within 30 days of the delivery date. Products must be in their original condition, unopened, and with all original packaging and accessories included.
RETURN PROCESS
To initiate a return, please contact our support team by opening a VYLO Support Discord ticket with your order number and reason for return. We will provide you with a Return Merchandise Authorization (RMA) number and return instructions.
RETURN SHIPPING COSTS
All returns must be made at the customer's expense. Customers are responsible for all shipping costs associated with returning products. We recommend using a tracked shipping service to ensure your return reaches us safely.
REFUND PROCESSING
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used during purchase.
NON-RETURNABLE ITEMS
The following items cannot be returned:
- Opened or used products
- Products with damaged or missing packaging
- Products showing signs of installation or modification
- Products purchased during special promotional sales (unless defective)
DEFECTIVE OR DAMAGED ITEMS
If you receive a defective or damaged product, please contact us immediately by opening a VYLO Support Discord ticket. We will arrange for a replacement or full refund at no additional cost to you, including return shipping.
WARRANTY INFORMATION
WARRANTY PERIOD
All VYLO products are covered by a comprehensive warranty for 3 months from the date of configuration/activation.
WARRANTY COVERAGE
Our warranty covers:
- Manufacturing defects in materials and workmanship
- Hardware failures under normal use conditions
- Component malfunctions not caused by user error
- Performance issues related to factory specifications
WARRANTY EXCLUSIONS
The warranty does not cover:
- Damage caused by improper installation or use
- Physical damage from accidents, drops, or mishandling
- Damage from liquid exposure or extreme temperatures
- Modifications or repairs performed by unauthorized parties
- Normal wear and tear or cosmetic damage
- Software issues or compatibility problems
WARRANTY CLAIMS PROCESS
To make a warranty claim:
- Contact our support team by opening a VYLO Support Discord ticket
- Provide your order number and proof of purchase
- Describe the issue in detail with photos if applicable
- Our team will assess the claim within 48 hours
- If approved, we will provide repair, replacement, or refund options
WARRANTY SERVICE
Depending on the issue, warranty service may include:
- Free repair or replacement of defective components
- Full product replacement if repair is not feasible
- Complete refund if neither repair nor replacement is possible
All warranty service is provided free of charge, including shipping both ways for eligible claims.
Extended warranty options available at time of purchase for up to 24 months of additional coverage.